The Customer Service and experience was great. The have a great sales team who alway greet me at the door, they dont constantly hover around me like vultures yet they were available to answer my question. Angel Ramos, Dee and Pete are absolutely awesome. Dee has a magnetic smile and she makes you feel welcome, Angel does over and beyond to answer your questions and Pete made the sale option presentation a reality. This is my 3rd bike from Empire... love the people and the place. Steph and Geoff in Finance made the paperwork smooth... Dewitt gets your bike cleaned up and looking good for pickup too!
John , Andy and Charlie in parts are the best. Theyre knowledgeable and they give you honest quality options when trying to decide how to setup your bike. The Manager Kyle always has an upbeat attitude and a smile... I know how hard that is when dealing with Customers... sometimes we can be a pain in the @#%!,
Yes... I will buy my next bike at Empire and noone paid me or asked me to write this review.
Chris Colombo, Port Chester, NY