Empire Harley-Davidson
8 INDUSTRIAL LANE, NEW ROCHELLE, NY 10805

What Our Customers Are Saying

19 Reviews

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01 April 2016

Great team and crazy big inventory

I purchased a New 2016 Road glide special. Andre ( a salesperson@ EMPIRE) is a great friend. I live in orange county right next to another Hogg Dealer. He told me about the excellent service, great team and crazy big inventory they had. Not to mention how he absolutely loved his job there. Andre introduced me to everyone in the building. Then we talked bikes. He knew what I was looking for. I just had to take the leap.I upgraded from a Super glide ( awesome bike) to the Road glide. The best thing I have done as far as bikes. They have all gone out of there way to make me feel apart of the Empire family. especially when you sign the dotted line. They all honk the horns and play a theme song over the store speakers picked by you then you ring the bell! All that is pretty cool! Thank you Andre, Pete, Charlie, John & Stephanie for making this a great purchase. Tom

Thomas, Monroe NY


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05 October 2021

A great bunch of guys and ladies working there

A great bunch of guys and ladies working there. Joe and John at the parts center were extremely attentive and professional.

Nediel, White Plains NY


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16 July 2016

Made me feel like I was a part of a family

I just purchased a 2016 Street Bob, my first new bike. I have to say, it was easier and more straightforward than buying a new car. Angel Ortiz was extremely helpful, and more importantly, he was 100% honest about everything related to questions or concerns about the process that I might've had. He, and everyone else that works at Empire, made me feel like I was a part of a family from the minute I stepped in the building until the moment I rode away. I cannot express how happy I am that I chose Empire, and I'm looking forward to a long-lasting relationship with everyone there.

Ryan, Bronx NY


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11 August 2016

Thanks to an awesome finance manager

I just purchased my 4th awesome Harley! Great place, great people! Angel Ortiz is a great guy and salesman! Thanks to an awesome finance manager Stephanie and the whole team!

Anonymous


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11 August 2016

Great place, awesome people!

I've just purchased my 4th awesome Harley. Great place, awesome people! Angel Ortiz's a great salesman. Thanks to the whole team, just go in and see for yourself.

Sabatino, Mt Vernon NY


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07 September 2016

I just can't say enough good things about Empire Harley

Truly a 5 star dealer. I have purchased 4 motorcycles here and many parts as well as used the service facilities. Every aspect of the operation is top notch. Angel Ortis is a first class sales representative. He has great product knowledge and is always friendly and smiling. If you are in the market for a Harley go see him. I just can't say enough good things about Empire Harley.

Bruce, Yonkers NY


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07 December 2016

10 stars to both

When I walked into this dealer I did not know that I would be leaving with a brand new Harley. Wow what an experience. These guys treat you like family. Pete is a cool dude and made sure I bought the right bike. Stephanie was a sweetheart and she was able to give me a piece of mind. They worked together to make this the best buying experience I ever had. 10 stars to both.

Jr, Bronx NY


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11 February 2017

Great experience

I have purchased three bikes from Empire, and have recommended a lot of friends that have purchased bikes from Empire. Great experience.

Ray, Bronx NY


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09 March 2017

I would definitely refer customers

Angel Ortiz sold me my first HOG and did a very good job and so did everyone else

I would definitely refer customers. Thank you JD

JAY, WHITESTONE NEW YORK


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12 March 2017

Greatly appreciated!!!!

I had a great experience with Charlie in parts, he was more than helpful, he knew what I wanted and knew part numbers off hand. He spent over an hour with me never rushing. I'll be buying all my parts and accessories from Empire based on my experience with Charlie. Who knows, if there's a new Harley in my future, it'll be coming from Empire… Great job Charlie!!!!!! all your help was greatly appreciated!!!!

Paul, Carmel NEW YORK


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01 May 2017

Well done

I have owned a specialized construction company in NYC for 28 years and I have a great deal of experience with direct customer relations. I must say that Charlie in the Parts Dept. is an incredible asset to the dealership. I was given a 94' Softail to restore and he and Andy not only talked me through servicing and the needed parts, they printed out Pdf diagrams of the engine. Rather amazing Customer Service. Charlie handles multiple customers at a time with ease and kept everyone happy. Quite a talent. Helpful, knowledgeable and pleasant Parts Dept., everything an owner and customer hopes for, well done.

Steve, Stamford CONNECTICUT


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08 May 2017

Service, Technicians, Parts and the MotorClothes Department are excellent

I'm on my 2nd purchase and I have to say the experience was just as great as my 1st purchase the sales reps Service, Technicians, Parts and the MotorClothes Department are excellent I have to say they get a 10 from me thanks for all you have done Empire.

Robert, Port Chester NEW YORK